How experienced are you/your cleaners?

Ask how long they’ve been in business and how long their cleaners have worked for them. You can also ask what kind of training their cleaners receive, if any.

How do you screen your cleaners?

Ask about background checks, interviews, or other methods of screening

What services do you offer?

Ask about hourly/flat-rate services as well as specific types of cleaning packages, such as move-out cleaning or deep cleaning.

Who provides the cleaning supplies?

Find out whether they supply equipment and materials or if you will be required to provide them.

Do you offer a guarantee?

What happens if you are unhappy with their services? Will they return to reclean? Will they refund you?

One Time Cleaning Boston, MA